Platos Meno :: essays research papers

The questions of what exactly knowledge, virtue and the soul are, are among the most important problems of philosophy The soul may be defined as the ultimate internal principle by which we think, feel, and exist. If there is life after death, the soul must be capable of an existence separate from the body. The mysteries of birth and death, the lapse of conscious life during sleep, even the most common operations of imagination and memory, which abstract a man from his bodily presence even while awake; all such facts suggest the existence of something other. The quest to put a solid definition on what exactly knowledge and virtue was the basis of Socrates' life. Socrates discusses these things all the time but they seemed to be better explained in two specific dialogues The Meno and The Republic. In the Meno, Plato justifies the possibility for one's mind to uncover knowledge. Plato presents a valid theory on how our minds can obtain knowledge. Socrates asks â€Å"What is virtue?† , when questioning Meno on the single definition of virtue, Socrates was never satisfied. He never accepted Meno’s answers because Meno gave â€Å"virtuous† definitions, not the definition of â€Å"virtue.† For example, Meno claimed, â€Å"A man's virtue, consists of being able to manage public affairs and in so doing to benefit his friends and harm his enemies and to be careful no harm comes to himself." Meno does not know what virtue really is, so he cannot apply which characteristics associate with virtue and which do not. So when Socrates asks, â€Å"Does anyone know what a part of virtue is, without knowing the whole?†, Meno agrees this is not possible. This presents a logical argument against Meno’s definition of virtue. Socrates believes th e conversation to search for what virtue really is should continue although they achieved no success in their first effort to form a definition. Meno questions Socrates, â€Å"And how will you inquire, into that of which you are totally ignorant? What sort of thing, among those things which you know not, will you put forth as the object of your seeking? And even if you should chance upon it, how will you ever know that it is the thing which you not know?†. Socrates explores the subject that one not only obtains knowledge through perception but can also obtain knowledge through reason and hard work. Socrates then tells Meno of the theory of recollection.

How to Lose an Account

1. Things had gone well with this account overall. What, though, were the critical issues in determining the customer’s satisfaction that led to the loss of the customer? Was the problem simply a lack of satisfaction with the product? Using concepts from the chapter, describe how the customer’s value equation was influenced by the experiences both before the call and during the call. Companies in all industries and of all sizes understand that customers are perhaps their most valuable assets. Improving the overall customer experience is vital for continued success and survival, and always has been.In the words of many industry professionals, losing a customer is the absolute worst thing that could happen to our company. This mantra has always stood true, but when we're fighting with competitors for every dollar, customer retention is key. In our case we have a functional type of relationship between the customer and the company. â€Å"Functional relationships are long- term market exchanges characterized by behavioral loyalty – the buyer purchases the same product out of habit or routine. â€Å" (J. Tanner, p. 354) As we can see from our case the relationship between Mobile Connection and Health Resources of Texas (HRT) is continuing for 3 years.In the functional relationship customer satisfaction is very important because without it, behavioral loyalty cannot develop. Customer satisfaction is the degree to which a buyer is satisfied with a product, service or company. Companies are very interested in ensuring that customers are happy with the performance of a product or the quality of service because it will affect future purchase decisions. In fact, quality may be the most important of the customer satisfaction objectives because the consequences of a bad product or poorly performed service are virtually impossible to overcome.In our case the problem is not exactly with the product but with the service. The service is poor because Tony L agera, the service director, made promises that he had never fulfilled. He even didn’t pay too much attention to the customer’s request but the worst thing is that Tony was dishonest. In order to have a successful long-term relationship the most important thing is to have mutual trust. Because without trust ( partners can trust and depend on each other, resolve problems as they arise and settle differences between them when it necessary) unhappy customers will not stay loyal to the company nd will go out to our competitors. According to J. Tanner â€Å"trust is a belief by one party that the other party will fulfill its obligations in a relationship† (p. 362). When we earned the trust of the other party, our relationship is strong and we do not need to constantly monitor each other’s actions because both believe that other parties will act in a way that is best for both parties. But trust only is not enough, which is why it is a combination of five factor s: dependability, competence, customer orientation, honesty and likability.As we can see, Tony did not possess the honesty factor. When Sharon Collins raise the problems about the copiers, Tony was also aware of the problem but hadn’t processed the request to replace the copiers yet and he was told to say that the company was reviewing the problem and the problem would be solved in one way or another. The problem occurs when Sharon called the service director to explain the problem, Tony hemmed and hawed and avoided answering the question, and as a result he was being dishonest.Honesty is both truthfulness and sincerity and honesty is related to dependability and competence about the product and services that the company, in which the salesperson is working, provides. Here is the problem, Tony did not admit that he didn’t know what to answer and just avoided to answer to Sharon’s question directly. Customers can very easily determine when they are being laid and as a result dissolution occurs. The worst thing is that Tony didn’t realize that he performed poorly, he thought everything went well and he did great job.That is why he has to improve his skills and knowledge but unfortunately it is too late because the company had been rejected to be part of the bid. All of the things I said so far led to the loss of the customer based on his/her dissatisfaction. As far as it goes to the Customer Value Equation, I may say that it is influenced in a negative way especially after the call, I mean it has decreased. As we already know Value = Benefits minus Cost. Customer Value is equal to benefits (it includes functional and emotional benefit) minus the cost (the price of the product, time and effort needed to for purchase and psychic costs).Our CVL decreased because of the following reasons: first, the benefit decreased because the customer is dissatisfied with the services, therefor the emotional benefits went down; second, the cost (not th e price of the product) increased because it took more time and effort for Sharon to explain what the problem was and to wait for a proper answer for her request (when and how would the problem be fixed). Hence, the customer value decreased based on the things I have explained above. 2.Was there anything the sales rep or his boss, Robert Lawrence, could have done after the sales call to save the business? Everyone must be involved in customer satisfaction. All personnel have the capability, at some level, to influence customer satisfaction. Top management must communicate exactly how personnel will be expected to contribute because it's often not intuitively obvious how this is possible. Therefore, Robert should have not sat in a silence. He as a manager of Mobile Connection should act as a role model for all of other employees at the company.He should have intervened in the relationship between Sharon and Tony and should have done something to keep Sharon as a customer. Robert migh t have met with the customer face to face and have an open communication – discuss the problems and find the proper solution that will satisfy the needs and wants of the customer. As we know in the relational partnership all the communication between customer and the company goes through the salesperson (Tony), but when this doesn’t lead to the wanted results, the manager must insist on direct communication.It is better for the both parties and it is easier to keep the good partnership for longer period of time. 3. Not only were there no other problems during the previous three-year contract, but Mobile had originally won the business away from a competitors and significantly improve HRT’s situation. Why didn’t that enter into the picture? Sometimes one little thing may terminates the long-lasting relationship. In our case buyer’s dissatisfaction was the main reason to put an end to the existing relationship.The problem was that the Sharon’s expectation was not fulfilled and the reason was the bad services which led to customer dissatisfaction. The good customer service is essential for the success of the company and to its survival in this competitive market. Bad customer service occurs when a customer is not satisfied with his services. The customer will not feel like he has been treated fairly, listened to or that his concerns have been addressed by employees of a company as in our case. When customers are dissatisfied with a company’s customer service, it can have negative effects on the business.As such, business owners must identify and resolve bad customer service but this did not happen in our case because the manager just stayed silent and did nothing to fix the service director’s bad performance. Therefore, dissolution of this partnership occurred because of bed services. This could have been avoided if the company had provided better training and motivation for its employees in order to have a better performance and escape customer’s dissatisfaction. CITATION: 1. Tanner, John F. â€Å"Building Partnering Relationship. † Selling: Building Partnerships. 8th  ed. New York: McGraw-Hill/Irwin,  2007. 350-365. Print.

Persuasive Speech On Karate - 1518 Words

ince the tender age of 9, my parents dropped me off at Karate America to take Karate lessons. For as long as I could remember, I was always discouraged to do other sports, I could never throw, catch, or run as well as all the other kids, but I found solace on the Karate floor. Here, it wasn t about whether or not you could throw, the only thing that mattered is if you gave it your all. Karate became one of the few sports I stuck with and I progressed with hard work and as much dedication as a nine year old could give beginning with nothing and progressing to a White belt, to Green, to Yellow, to Orange, to Purple, to Blue, to Red, and finally to a Brown belt. This three year journey pushed my young self to my limits, but my end goal was†¦show more content†¦Up against the wall us students sat, silent and at attention like the finest soldiers. Five figures draped in robes tied on with black belts stood across the room from us, their icy gaze loomed over us and sent chills dow n our spines. There was one Instructor who stood out the most, a short, bald man of color who I’ve heard older karate students tell stories about. Master Griggs. Out of all the Instructors present, he was the only one who held the title of â€Å"Master†, and he is named rightfully so. He had a black sash in Tai Chi, knew how to Judo flip people, and on top of that he was a seventh degree black belt. What chance would I have against him? He can break someone s ribs just by looking at them. I can’t even break a stick over my knee... â€Å"Reese , please stand up,† one of the Instructors broke the silence. Every head in the room turned in the direction of the first contender sitting on the very end of our line. The face of a boy only two years older than me turned the color of computer paper in a fraction of a second, and he was trembling from fear. The ominous silence resumed once again. Reese stood up and began to strap on his sparring gear, which consisted of a helmet, gloves, and a chest guard that looked like a padded WWE wrestling belt. Slowly, he made his way to the middle of the room, where he then stood face to face with our youngest Instructor Mr. Klein. In a normal sparring match, both opponents would bow to eachShow MoreRelatedPersuasive Speech On Karate Knife924 Words   |  4 Pagescuts of karate moves. Logo â€Å"Rokdojo† Title â€Å"Tips on Choosing the Karate Gi and Belt, and How To Tie Your Belt† Greeting Welcome to Rokdojo Karate, the traditional Okinawan Goju ryu karate studio. This time I would like to share some tips on choosing the karate-gi and belt, and how to tie a belt. Title: â€Å"Choosing the karate-gi† Despite in the US and maybe in some other countries certain karate studios have their practitioners wearing black or colored karate-gi, the traditional karate-gi is inRead MoreInformative Speech Outline2182 Words   |  9 Pageswithout stating to whom these ideas or statements belong to. A student suspected of plagiarism can be given a zero mark, and possibly fail the entire course. Assessment: Impromptu speech 10% Informative speech (15% speech, 5% outline) 20% Show and Tell Poster Session (10% speech, 10% poster) 20% Assignment : Group Interaction 10% Final Examination 40% __________________________________________________________________ Total 100% Read MoreCoco Cola18335 Words   |  74 Pagesdirectly intervened to pressure the firm to drop the case, a move that brought heavy criticism upon the firm.[77]  Coca-Cola refused to comment.[77] Bolivian criticism[edit] David Choquehuanca, Bolivia s foreign minister, discussed Coca-Cola in a speech in  Copacabana, a town on the shores of Lake Titicaca on July 13, 2012. In the course of inviting indigenous leaders from throughout the hemisphere to visit his country on December 21, 2012, coinciding with the conclusion of the 13th baktun of the  Mayan